There are times when a manager tells you are wrong but in fact it’s the manager who is mistaken or incorrect. And there are those managers who refuse to accept they are wrong so there is a point when you need to recognize to stop trying to convince them otherwise. So, how do you know when to stop trying to argue factually?

Strategies and processes on conflict resolution don’t matter if a party is not interested in resolving the problem. So, how about asking first if there is interest in a resolution and if the answer is NO then you move on and not waste time. Do you agree?

There are a lot of good tips on Persuasion but one stands out as thinking about creating a feeling of ANTICIPATION and belief that the person will be much better off. If you can do this, the likelihood of success increases significantly. If you don’t agree, then, remember what persuaded you the last time someone convinced you to do something you flatly refused to do. Does this make any sense?

Problem Solving is an extremely valued skill that touches not only challenges at work but also in our personal lives. Some favorite tips include Identifying the Problem, Understanding Cause & Effect, Strategizing Solutions among others. My top one is to ask: Why do you want to fix this Problem? So, what is your favorite tip on Problem Solving?

Some folks are naturally Greed, Arrogant or Selfish. According to Henry Ford, money for example, does not make people any of these. What money does, however, is unmask them for us to see. So, what key life lesson can we learn from this?

Over 40 years of research has shown that once someone is fully invested in a belief – regardless whether it is based on facts or not – the probability of using reason is a waste of time. So, how do you move on from someone who is beyond reason?

Stress is a fact of life. Some use it to leverage positive outcomes but unfortunately for others is devastating destroying relationships with anxiety and depression, for example. So, one way is to recognize what triggers stress and then coping with it. How do you manage your stress triggers?

Every year – advice to recent graduates is recycled which includes for example development of some skill set to pursuing your passion. Others, like Dr. Patrick Winston (MIT Professor) suggested sustainable skills which were ability to Speak, Write and Quality of Ideas – “in that order.” These never fail. What advice do you have for recent graduates?